Mental Health Assessment
A clinical assessment of your current mental health, including symptom history, impact on daily life, existing support and any previous treatment.
Mental Health
Mental Health
A dedicated telehealth consultation focused on your mental health. Our AHPRA-registered clinicians take the time to listen, assess your situation and, where appropriate, develop a care plan that may include referrals, support strategies or treatment options.
- AHPRA-registered clinicians
- Telehealth, Australia-wide
- Use any Australian pharmacy you choose
All clinical outcomes depend on your individual circumstances. Emintell Hub does not guarantee any particular health outcome. Your clinician will discuss realistic expectations during your consultation.
Telehealth is not suitable for all health concerns. Your practitioner may recommend in-person assessment, urgent care, GP review, specialist referral, further investigation or no treatment depending on your circumstances.
What we can help with
Conditions covered in this service.
Each concern is assessed during a clinical consultation, covering pathology, history, symptoms and life stage. Tap any item to learn more.
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Assessed during a clinical consultation, with pathology and referrals arranged where clinically appropriate.
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Assessed during a clinical consultation, with pathology and referrals arranged where clinically appropriate.
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Assessed during a clinical consultation, with pathology and referrals arranged where clinically appropriate.
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Assessed during a clinical consultation, with pathology and referrals arranged where clinically appropriate.
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Assessed during a clinical consultation, with pathology and referrals arranged where clinically appropriate.
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Assessed during a clinical consultation, with pathology and referrals arranged where clinically appropriate.
How we support you 01 02 03 04
Tools your clinician can draw on.
A toolkit, not a one-size-fits-all script. Hover any card to see how it fits into your overall plan.
Mental Health Care Plan
Where your clinician determines it is appropriate, a mental health care plan can be created. This may include referrals to psychology, counselling or other mental health support services.
Medication Review
If you are currently taking medication for a mental health condition, your clinician can review your treatment, assess how it is working and make adjustments if deemed medically appropriate.
Support and Referrals
Where clinically appropriate, your clinician can refer you to psychology, counselling, crisis support or other mental health services to complement your care.
Who this is for
This service may be suitable for you if:
Tap the items that apply. Select any that apply to your situation.
- 0 of 5 apply to you
What to expect
What to expect from your consultation.
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Before Your Consult
Complete the intake form with as much detail as you are comfortable sharing about your current mental health, symptoms and any previous treatment. This helps your clinician prepare.
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During Your Consult
An extended video consultation where your clinician listens to your concerns, asks relevant questions and conducts a structured mental health assessment. There is no rush.
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After Your Consult
Where your clinician creates a care plan or referral, it is made available to you electronically. Any prescription is provided only where clinically appropriate, following your consultation.
Mental health deserves the same attention and clinical rigour as any other aspect of your health. Our dedicated mental health consult gives you extended time with an AHPRA-registered clinician to talk openly about what you are experiencing, with extended consultation time dedicated to your concerns.
Your clinician will listen, ask the right questions and conduct a clinical assessment. If a mental health care plan is appropriate, it can be created during your appointment. Where a care plan is appropriate, Medicare rebates for psychology or counselling sessions may be available, subject to your eligibility. If you are already on medication, your clinician can review how your current treatment is working and, if deemed medically appropriate, make adjustments. Where clinically appropriate, referrals to psychology, counselling or other support services can be arranged.
Where a mental health care plan is created during your Emintell Hub consultation, Medicare rebates for sessions with an external psychology or counselling provider may be available, subject to your eligibility. The Emintell Hub consultation fee itself is not Medicare-rebated.
All treatments carry potential benefits and risks. Your clinician will discuss these with you during your consultation so you can make an informed decision. Individual results vary based on your individual circumstances. Assessment findings do not guarantee a particular outcome. All clinical decisions are made by your treating clinician based on your personal health profile. If you are in crisis, call 000 or Lifeline on 13 11 14.
Prescribing scope: Prescriptions are issued by your treating clinician within their AHPRA-registered scope of practice. Where a prescription requires a medical practitioner, your consultation may be allocated to one of our GP clinicians.
Standard of care
What's included in our standard of care.
Extended
Dedicated consult time
Time set aside to discuss your concerns during your consultation.
Secure
Care plan in your portal
Written care plan available in your secure patient portal after your consultation.
Any
Pharmacy of your choice
You can use any Australian pharmacy you choose.
Book a Consultation
Book a consultation in a few simple steps.
Standard consults from $39, after-hours from $49, certificates from $20, plus prescriptions (where clinically appropriate), referrals, mental health, and weight management. Secure video consultation from anywhere in Australia.
Every consultation is with an AHPRA-registered clinician who knows your history. Prescriptions issued if deemed medically appropriate. Fourteen services with transparent pricing. You are free to cancel at any time.
Book a Consultation Service FAQ
Mental Health: Common questions
No. This is a clinical consultation with an AHPRA-registered clinician, not a therapy session. However, your clinician can assess your needs and, where clinically appropriate, refer you to a psychologist or counsellor.
Yes. If your clinician assesses that a mental health care plan is appropriate for your situation, it can be created during your telehealth consultation.
Medication may be discussed as part of your assessment. If deemed medically appropriate, your clinician can prescribe or adjust medication. This is always a shared decision based on your preferences and clinical needs.
Mental health consults are extended to allow for a clinical assessment. The exact duration depends on your needs, but you will not be rushed.
If you are in immediate danger or experiencing a mental health crisis, please call 000 or Lifeline on 13 11 14. Our telehealth service is not a crisis or emergency service.